QTS, They’re Great, But Who’s Running Things Over There

QTS, They’re Great, But Who’s Running Things Over There

Every film lover will recognise the iconic quote “Run, Forrest, Run” but the Senior Management Team at QTS has taken it one step further and decided to re-enact the scene for themselves, well for 13.1 miles of it anyway.

What, we hear you say, well you heard us right, because our Senior Management Team, whom don’t have a runners bone between them, have decided to run the Great North Run – Half Marathon in a show of support and a bid to raise money and awareness for Rainbows Hospice for Children and Young Adults, our official charity partner for 2020.

To learn more about Rainbows and the partnership with QTS, view here

We asked why they had chosen such a challenge, with zero long-distance experience, but besides being for such a great cause, they simply said ‘we just felt like running’.

We’d love for you to show your support to Shaun (Founder and Managing Director), Craig (Sales & Marketing Director) and Josh (Operations Manager) as I’m sure they won’t mind us saying, but they will need it.

Please donate, however small or big and help all of us at QTS raise money and awareness for Rainbows.

If you would like to donate, please follow the link: https://www.justgiving.com/fundraising/qtsforrainbows

Rainbows – What a Great Partnership And Why

Rainbows – What a Great Partnership And Why

QTS are delighted to announce our official Charity partner for 2020 as Rainbows Hospice for Children and Young People; the only hospice in the East Midlands which provides care and support to children and young people with life-limiting illnesses and their families.

As a company, individuals and as a team, QTS will pledge to raise as much money and awareness as possible for Rainbows and will challenge ourselves daily via fundraising activities to deliver on our pledge.


About Rainbows Hospice

Sadly, some children simply don’t live long enough. Since 1994 Rainbows has opened its doors and hearts to those children and the people who love them most. As the East Midlands’ only hospice for children and young people, Rainbows is a place where children with life-limiting conditions and their families can find care and support.

Its incredible team of people helps with the end of life care, symptom management, short breaks, and respite care. They’re also there to support parents and siblings through their bereavements and care for children until the end.

Rainbows care for over 400 children and young people every year, offering bereavement support, sibling support and a range of therapies including physiotherapy, hydrotherapy, music therapy and play therapy.

The team are there for families when they need them the most, but they couldn’t do their work without the help of people like you.

Each and every donation Rainbows receives makes a huge difference to its children, young people, and their families. With only a little government funding, the charity relies on people like you to keep providing all these invaluable services. In fact, 80% of its funding comes from people like you.

To find out more about the work they do visit their website at https://www.rainbows.co.uk/ 


Why QTS choose Rainbows Hospice?

As most businesses do, QTS spent the final months of 2019 considering its business objectives; however, with a new year, a new decade and a burning desire to do more, the business leaders decided they wanted to give back and wanted to challenge themselves for a greater cause like never before.

With a seed planted, wider team discussions quickly took place and before you knew it, Rainbows became the perfect partner. What a great cause and one that touches many lives, in so many ways.

So, why did QTS choose to support Rainbows, and here’s what our Company Director’s had to say:


Shaun Ingram, QTS – Managing Director, said:

“I have been fortunate enough to attend fundraising events for Rainbows over the last few years and not only was a lot of money raised at these events it was humbling to meet people who have had the support from Rainbows.

As the only hospice for children and young people in the East Midlands, it resonates with us all who work and live in the area. Rainbows rely heavily on charitable donations as only 15% of their funds come from government bodies and I am really pleased we can help in some small way.”


Craig De-Lara, QTS – Sales & Marketing Director, said:

“When we sat down to discuss our charitable support this year, there were many fantastic organisations and causes to choose from, but it didn’t take long for us to make a collective decision to support Rainbows.

Rainbows provide family, parental and sibling support to families of children with life-limiting conditions and rely largely on external donations. It’s because of this that we commit ourselves as a business and individuals to do all we can to support Rainbows in raising as much as we can this year.”

Following a recent visit by QTS to the Rainbows Hospice to witness first-hand, the great work and support delivered by Rainbows, here what a Rainbow representative had to say:


Hayley Purser, Rainbows – Corporate Partnerships Fundraiser, said:

“We’re so excited to be partnering with QTS in 2020! It was a pleasure to share Rainbows with Shaun and Craig on their visit and see their passion for supporting us. I’m looking forward to seeing all of your creative ideas and we will be there to cheer you on along the way! We currently care for just over 400 families in the East Midlands, your support will help us to continue being there for those who need us.”



Our Plan to Support Rainbows Hospice?

Our pledge is to fundraise tirelessly, raise lots of money and generate greater awareness for the fantastic work done by Rainbows Hospice in the East Midlands.

Our target is to raise a minimum of £5000 and to do this, we need your help!! To keep up to date with our fundraising activities and progress, please visit our Rainbows Just Giving Page and help in any way you can, as every little helps.

To find out more visit: https://www.justgiving.com/fundraising/qtsforrainbows


Happy New Year and Warehouse!

The New Year is finally here and it is time that you start thinking about the ways you can refresh your warehouse for a new fresh start in 2019!

There are numerous ways of things that you can be doing to improve the efficiency and productivity within your warehouse ready for the year to come! One of the main things that you should start to think about is the configuration of your warehouse to ensure that you are using it to its full potential.

We have some questions you should ask yourself …

  • Is there any wasted space in your warehouse?
  • Is your current arrangement in your warehouse working?
  • Do you have enough space?

Did you answer yes to any of the questions above? Then, it’s time to get your warehouse organised properly and to its full potential!

Our experts here at QTS can offer advice and come up with the best solution for you and your warehouse needs. All our products are manufactured in the UK and are available as a standard design or can be designed bespoke to suit your environment needs.

Whatever your problem is, we will find a way to solve it! Try us, we love a good challenge, come on put us to the test.

Get in Touch with Us About Your Warehouse Today!

Are you wanting to maximise your warehouse space through the use of pallet racking, then please don’t hesitate to get in touch with one of our sale team members on 01455633567 or, send an email to Enquiries@qts-ltd.co.uk

Merry Christmas – Thank You to all Customers of QTS LTD

Merry Christmas – Thank You to all Customers of QTS LTD

Merry Christmas A thank you to all our customers past present and future.
 Qube Total Solutions Ltd would like to take the opportunity to thank you for your valued custom and choosing Qube Total Solutions Ltd to complete your orders during 2018.

Christmas Opening Hours

We would also like to advise you of our Christmas opening hours.  We will close over the festive period starting from the 21st of December and resume normal business opening hours on the 2nd January 2019.  However, during this time staff will have access to messages. So, should you require any immediate assistance during this period of closure please do not hesitate to send an email or leave a message on our phone system where someone will respond to you as soon as they are able.

On behalf of our team at Qube Total Solutions Ltd, I would like to wish you a very merry Christmas and a prosperous 2019! Should you require any further assistance from us then please do not hesitate to contact us a member of our team will always be happy to help.
Warehouse Picking Errors & How To Solve Them

Warehouse Picking Errors & How To Solve Them

Do you know how accurate your warehouse’s picking operation is? In an ideal warehouse world, every order that gets picked is correct and sent out to the customer with happy results. But, in the real world, we know it is completely different. Picking errors can occur for many reasons but, it is important you fully understand some of the more common picking errors to help you prevent them from happening in your warehouse.

Did you know the average returned purchase in the UK will pass through seven pairs of hands before it is listed for resale again? Every day, there are thousands of packages that begin their very costly journey between warehouses and processing centers. This is where the products are cleaned, repackaged and readied for their new owner.

Let’s just have a think about the cost of a picking mistake. It isn’t just the cost of the item being picked wrong, but it is also the other expenses which are associated such as the shipping the item back, processing the item when you receive it and then putting it back into the inventory. While at the same time picking, packing, and shipping the correct item to the customer as quickly as possible. Oh, and lets not forget the customer. Now the customer is annoyed too about the picking error and how much does that cost?

It is an estimated that 35% of fulfillment operations suffering from ongoing picking error rates of 1% or more, the cost can add up very quickly!

Wrong Item in the Wrong Location

Errors can occur when items are placed in the wrong location leading to pickers picking up the wrong order to send out. As an online shopper myself, I have experienced being sent the incorrect item which then means I have to spend my time sending the item back and also being left annoyed as I haven’t received the item I wanted. If this is a problem that occurs regularly you will start to see an effect on your financial margin due to the total cost of returns. The estimated cost of returns to retailers in the UK works out as £60bn a year!

A source on Financial times said: “It can cost double the amount for a product to be returned into the supply chain as it does to deliver it,” says Iain Prince, supply chain director at KPMG, the consultancy firm. He points to the online purchase of a coat, for instance: “To pick and deliver an order costs between £3 and £10 — it could cost double or treble that to be processed on the way back.”

To help solve this problem it is important you have a labeling barcode scanner, and warehouse management software as it can make this problem less likely to happen. Having the wrong item in the wrong location can also be down to your racking system. It is important you keep the correct item, in the correct location. Having a mesh divider system in place will help ensure each item is kept in the correct place.

Items are Multiple Locations Throughout The Warehouse

In a warehouse, it is possible to have the same items placed in multiple locations throughout the warehouse. This is done in case one of the locations doesn’t have the correct quantity to fill an order, this means the picker will need to pick the remaining amount from another location. To help prevent picking errors, your picking system needs to ensure each section is next to each other and separated by mesh dividers. As then the picker won’t have to lose time walking around the warehouse searching for the other location.

Picking Areas To Close Together

In many warehouses, items are kept in orders by SKU. But, only because they have a system in place doesn’t mean it works! It can cause all kind of trouble when picking items. For example, part 12280 can be mistaken for part 12281, which sits next to each other. Part numbers should be separated with a mesh divider to allow each part number and items will have their own section to make picking a lot easier.

The Cost of Picking Errors

Now you know some of the types of picking errors but have you considered the costs of picking errors in your warehouse management strategy?

  1. Returns – Returns can be very expensive as there are lots of parts to a return. Such as the cost of documenting the problem, return shipping, and retagging the product.
  2. Lost Sales- A picking error means a shipping error and that shipping errors results in your customer’s havings low customer satisfaction. Making one picking error can affect the customer’s perception of an entire order! That’s why it is so important to improve the picking process before it has an impact on your customer’s views towards your company.
  3. Customer Service- Making a picking error can have an impact on your customers. Leading to more time spent in customer service to deal with the complaint and to solve the problem your customer has.
  4. Repackaging- To ensure the picking error can be reused you have to add extra expenses for the product to be repackaged.
  5.  Additional Shipping- You’ll have the cost of the return but there will be even more extra cost as you need to consider the cost of expediting the correct order.
  6. Sales Cost- Making errors mean your sales force will be spending more time placating customers rather than bringing new sales into the business.
  7. Labor Cost- The picking error could be due to stocking errors, meaning now you’ll to spend time-solving the problem.

Taking action to prevent these common picking errors will make your warehouse much more efficient. Our EasyDIVIDERS act to prevent these type of common picking errors. One critical step to take is to upgrade your racking system and ensure you have an organized warehouse with mesh dividers to help prevent stock being mixed within other stocked goods.

Mesh Dividers are used to separate products to identify goods quickly and efficiently. They are used to transform a mesh deck into a form of picking areas in warehouses to stock rooms.

So, what is stopping you from taking action? Contact us today about our mesh dividers.