Happy New Year and Warehouse!

The New Year is finally here and it is time that you start thinking about the ways you can refresh your warehouse for a new fresh start in 2019!

There are numerous ways of things that you can be doing to improve the efficiency and productivity within your warehouse ready for the year to come! One of the main things that you should start to think about is the configuration of your warehouse to ensure that you are using it to its full potential.

We have some questions you should ask yourself …

  • Is there any wasted space in your warehouse?
  • Is your current arrangement in your warehouse working?
  • Do you have enough space?

Did you answer yes to any of the questions above? Then, it’s time to get your warehouse organised properly and to its full potential!

Our experts here at QTS can offer advice and come up with the best solution for you and your warehouse needs. All our products are manufactured in the UK and are available as a standard design or can be designed bespoke to suit your environment needs.

Whatever your problem is, we will find a way to solve it! Try us, we love a good challenge, come on put us to the test.

Get in Touch with Us About Your Warehouse Today!

Are you wanting to maximise your warehouse space through the use of pallet racking, then please don’t hesitate to get in touch with one of our sale team members on 01455633567 or, send an email to Enquiries@qts-ltd.co.uk

Merry Christmas – Thank You to all Customers of QTS LTD

Merry Christmas – Thank You to all Customers of QTS LTD


Merry Christmas A thank you to all our customers past present and future.
 Qube Total Solutions Ltd would like to take the opportunity to thank you for your valued custom and choosing Qube Total Solutions Ltd to complete your orders during 2018.

Christmas Opening Hours

We would also like to advise you of our Christmas opening hours.  We will close over the festive period starting from the 21st of December and resume normal business opening hours on the 2nd January 2019.  However, during this time staff will have access to messages. So, should you require any immediate assistance during this period of closure please do not hesitate to send an email or leave a message on our phone system where someone will respond to you as soon as they are able.

On behalf of our team at Qube Total Solutions Ltd, I would like to wish you a very merry Christmas and a prosperous 2019! Should you require any further assistance from us then please do not hesitate to contact us a member of our team will always be happy to help.
Warehouse Picking Errors & How To Solve Them

Warehouse Picking Errors & How To Solve Them

Do you know how accurate your warehouse’s picking operation is? In an ideal warehouse world, every order that gets picked is correct and sent out to the customer with happy results. But, in the real world, we know it is completely different. Picking errors can occur for many reasons but, it is important you fully understand some of the more common picking errors to help you prevent them from happening in your warehouse.

Did you know the average returned purchase in the UK will pass through seven pairs of hands before it is listed for resale again? Every day, there are thousands of packages that begin their very costly journey between warehouses and processing centers. This is where the products are cleaned, repackaged and readied for their new owner.

Let’s just have a think about the cost of a picking mistake. It isn’t just the cost of the item being picked wrong, but it is also the other expenses which are associated such as the shipping the item back, processing the item when you receive it and then putting it back into the inventory. While at the same time picking, packing, and shipping the correct item to the customer as quickly as possible. Oh, and lets not forget the customer. Now the customer is annoyed too about the picking error and how much does that cost?

It is an estimated that 35% of fulfillment operations suffering from ongoing picking error rates of 1% or more, the cost can add up very quickly!

Wrong Item in the Wrong Location

Errors can occur when items are placed in the wrong location leading to pickers picking up the wrong order to send out. As an online shopper myself, I have experienced being sent the incorrect item which then means I have to spend my time sending the item back and also being left annoyed as I haven’t received the item I wanted. If this is a problem that occurs regularly you will start to see an effect on your financial margin due to the total cost of returns. The estimated cost of returns to retailers in the UK works out as £60bn a year!

A source on Financial times said: “It can cost double the amount for a product to be returned into the supply chain as it does to deliver it,” says Iain Prince, supply chain director at KPMG, the consultancy firm. He points to the online purchase of a coat, for instance: “To pick and deliver an order costs between £3 and £10 — it could cost double or treble that to be processed on the way back.”

To help solve this problem it is important you have a labeling barcode scanner, and warehouse management software as it can make this problem less likely to happen. Having the wrong item in the wrong location can also be down to your racking system. It is important you keep the correct item, in the correct location. Having a mesh divider system in place will help ensure each item is kept in the correct place.

Items are Multiple Locations Throughout The Warehouse

In a warehouse, it is possible to have the same items placed in multiple locations throughout the warehouse. This is done in case one of the locations doesn’t have the correct quantity to fill an order, this means the picker will need to pick the remaining amount from another location. To help prevent picking errors, your picking system needs to ensure each section is next to each other and separated by mesh dividers. As then the picker won’t have to lose time walking around the warehouse searching for the other location.

Picking Areas To Close Together

In many warehouses, items are kept in orders by SKU. But, only because they have a system in place doesn’t mean it works! It can cause all kind of trouble when picking items. For example, part 12280 can be mistaken for part 12281, which sits next to each other. Part numbers should be separated with a mesh divider to allow each part number and items will have their own section to make picking a lot easier.

The Cost of Picking Errors

Now you know some of the types of picking errors but have you considered the costs of picking errors in your warehouse management strategy?

  1. Returns – Returns can be very expensive as there are lots of parts to a return. Such as the cost of documenting the problem, return shipping, and retagging the product.
  2. Lost Sales- A picking error means a shipping error and that shipping errors results in your customer’s havings low customer satisfaction. Making one picking error can affect the customer’s perception of an entire order! That’s why it is so important to improve the picking process before it has an impact on your customer’s views towards your company.
  3. Customer Service- Making a picking error can have an impact on your customers. Leading to more time spent in customer service to deal with the complaint and to solve the problem your customer has.
  4. Repackaging- To ensure the picking error can be reused you have to add extra expenses for the product to be repackaged.
  5.  Additional Shipping- You’ll have the cost of the return but there will be even more extra cost as you need to consider the cost of expediting the correct order.
  6. Sales Cost- Making errors mean your sales force will be spending more time placating customers rather than bringing new sales into the business.
  7. Labor Cost- The picking error could be due to stocking errors, meaning now you’ll to spend time-solving the problem.

Taking action to prevent these common picking errors will make your warehouse much more efficient. Our EasyDIVIDERS act to prevent these type of common picking errors. One critical step to take is to upgrade your racking system and ensure you have an organized warehouse with mesh dividers to help prevent stock being mixed within other stocked goods.

Mesh Dividers are used to separate products to identify goods quickly and efficiently. They are used to transform a mesh deck into a form of picking areas in warehouses to stock rooms.

So, what is stopping you from taking action? Contact us today about our mesh dividers.

How Buying British Can Soften the Brexit Landing

How Buying British Can Soften the Brexit Landing

On the 23rd of June 2016, Britain voted to leave the European Union and straight after this the pound fell to its lowest since 1985! This had a knock-on effect that all imports brought in any currency other than GBP cost more.

With only 6 months to go to the original exit date  UK PLC is none the wiser of what type of Brexit we will get. Will it be a hard Brexit, working to WTO rules? Will it be a trading agreement base on the Swiss model? Or will it be a hybrid of all things, where anything goes?

It maybe coincidental but on June 11th, 2018 with no prior warning the Port of Felixstowe introduced the next generation terminal management system with the introduction going badly wrong and over three months later the position has not been fully restored. This has resulted in the Port playing catch up and there are literally thousands of containers out of position causing delays of up to 14 days from ETA’s. We ask ourselves is this a taste of what is to come, and how do we reduce the risk of it getting worse after Brexit?

At QTS we have reviewed our supply chain and wherever possible source material from the UK. these materials are then used to manufacture our finished product here in the UK. Has this process been easy? No, it certainly hasn’t but by working closer than ever with our suppliers we are now starting to feel Brexit ready.

We recognise that we are a supplier as well as a customer. As the UK’s only mainstream manufacturer of wire mesh decking of the EasyShelf™, we would like to share our experiences of manufacturing in the UK. We hope that we all feel less of a bump when the Brexit deal is decided. In addition to the EasyShelf™, we have also protected the manufacturing of our StorGUARD™ Partition system and RackGUARDIAN™ Anti-Collapse Mesh system to help support our existing customer base with continued supply in the event of delays at the ports as we transition the biggest business change for a generation.

We like to think we have absorbed most of the headaches, so our customers can continue to successfully complete installations within the project timeframes and budgets that they agreed to. In doing so, our customers are also supporting UK manufacturing and UK PLC through what will be different and challenging times.

Are you Brexit ready? Are your suppliers Brexit ready? With only 6 months to go, it is worth asking the question.