Warehouse projects can be extremely daunting. A large or complicated project with loads of moving parts can create a highly stressful situation. QTS prides itself on delivering quality service to all our customers. So, over the past year, we have developed a project support team that sees through large orders or ones with unusually challenging design specifications. Here is how it works…

 Benefits of our project support team: 

Site Visits

Our team are able to come out to your site to meet you and your customer and help design an appropriate solution.


The project team will design a solution that is the most cost-effective for large quantities.


In the initial consultation phase, our team will begin by understanding your requirements. This can take numerous forms, whether this is over the phone, an email, or a site visit, we will do everything we can to get the best understanding possible so that we can provide you with the best and most cost-effective solution

Meet the team: James & Adam

James and Adam are both members of our senior management team here at QTS and have nearly 20 years of experience between them. They both take pride in providing our loyal trade customers with high-quality service and products.


As part of the design phase, the projects team will liaise with our designers to help find the most suitable and cost-effective solution, even if this means designing and manufacturing something that is totally one of a kind. For all our enquiries, we can make samples of the product to ensure it is suitable for its use. We can do this process far quicker than most, as we have our own manufacturing facility in the UK.


At the quotation stage, your account manager will work with the projects team to provide a quote and technical drawing that match the design specified.

Project Support:

Once approved, your quotation will be passed on to the planning team. Depending on the size of the project and your specific delivery requirements, your product will be placed into our planning schedule, where our project management team will monitor every step to make sure your project goes to plan.


With large projects, it’s often the case that you do not require or cannot facilitate all the products arriving on site, at the same time. Where that is the case, the projects team will work with you to create a delivery schedule for the various phases of your project, making it as easy for your customer as possible.

After Service Care:

Following the delivery of your project, our team will continue to support you in any way possible, as part of our efforts to be the trade partner of choice in the industry.

Need a quote for a large project? Enquire below…

Posted on 2 February 2022 in Services