As the Head of Sales, I will be very much focused in improving links within our market place, whether that involves developing the customer experience, helping in the development of our range of products specific to customer demand. Improving efficiency in dealing with our enquires. All of which aiming to elevate QTS into a position of power within the industry.
I will be managing a team of Regional Account Managers who will be mostly customer facing and reactive to enquiries. In so doing honing their sales ability to achieve market dominance for QTS. In addition to improving links within our customer based to ensure mutual benefits are expedited.
Highlights in my previous role would be, boosting the UK and Irish profile of my previous company. Increasing National turnover, brand awareness and profitability, establishing myself with a new industry within a relatively short period of time.
I wanted to join QTS, as I had identified the company as a rapidly growing force with the industry, emerging for very humble beginnings. I was aware of the widespread appeal for QTS within the industry and the collective diversification of their product lines made them very difficult to compete with. It was this truth which was developing a very loyal customer base which I thought meant that they must be doing something right, and in so doing was propelling QTS towards a very successful future.
Rather than maintaining a structured linear approach like that offered by competitors, they really put the customers needs first and were on hand to adapt the product to suit the application. They seem to have a great formula, which I was eager to become part off.
I think I offer to QTS a wealth of relevant industry knowledge and contacts. I desire to make my mark in the industry by improving the company’s standing reputation and dominance. I processed the drive and determination to succeed in everything I do and am hopeful this desire will filter through to our team, whilst enhancing the customer experience.
“Adam joins the Senior Management Team with a wealth of industry experience, but also the enthusiasm and commitment to service excellence. As QTS enters the next phase of it’s growth plans, Adam will lead a re-structured Regional Account Management Team in achieving exemplary customer service standards and will contribute immensely towards QTS Sales strategy and its execution. Adam is well regarded in the industry and is renowned for providing a great service through a more automated service model, so we’re delighted to welcome Adam on board and utilise Adam’s skill set can be.”
QTS Board of Directors –